Intel Corporation

UX/DX Researcher

Phoenix, AZ
Posted on:
May 27, 2022

Job Description

Intel is shaping the future of technology to help create a better future for the entire world. Our work in pushing forward fields like AI, analytics, and cloud-to-edge technology is at the heart of countless innovations. With a career at Intel, you’ll have the opportunity to use technology to power major breakthroughs—such as self-driving cars and rebuilding coral reefs—and create enhancements that improve our everyday quality of life.

Join us and help make the future more wonderful for everyone.

Are you interested in applying a novel approach to AI computer vision, and in working in a small but growing startup-like team, incubating this technology into a market-ready scalable product with potential alternative business models? IoT Experiences is a team of User Experience (UX) architects, designers, researchers, and writers within Intel's Internet of Things (IoT) Group. One of our team's key priorities is to ensure that Intel's Internet of Things platforms deliver a fantastic developer experience (DX) for vertical AI and computer vision use cases. Health, Education, and Consumer Industries (HEC) is a business unit within Intel's IoT Group focusing on vertical markets. We are looking for a professional UX/DX Researcher to join a small team focused on an exciting new technology for computer vision software innovation aimed at IOT developers.

Responsibilities Include But Are Not Limited To

  • Discover developer sub-segments and nuances of customer needs conducting deep-dive user/developer needs investigations going into depth for a computer vision workflow.
  • Design, execute, and analyze qualitative and quantitative user studies assessing aspects of developer experience and providing tangible concepts and recommendations.
  • Execute user/developer needs analysis techniques, task flow analysis, field studies, structured interviews, user experience study design and moderation, data analysis and reporting, survey design, and technical product concepting/definition.
  • Lead and manage vendor engagements that support various UX/DX deliverables, including research studies, interaction and visual design, and technical writing.
  • Work with product managers and agile software engineering teams to implement changes that will positively impact developer experience both near and in longer term strategies.
  • Work in close collaboration with the US -based team and Eastern Europe depending upon the project.
  • Lead participation and collaborative synthesis of research data; translating into experience design architecture and implications/requirements; creation of low-fidelity prototypes.
  • Create and execute a research agenda that fuels practical understanding of computer vision training at the edge; their expectations and pain-points, existing workflows, tools, and practices.
  • Research and define developer personas, workflows, and usage scenarios for computer vision software product innovation.

The ideal candidate will have the following skills in addition to the qualifications listed below.

  • A self-starter willing to take calculated risks define the path forward to understand user needs.
  • Strong analytical and logical problem-solving skills going deep on technical problems paired with creativity for developer product innovation.
  • Strong communication and influencing skills with product development teams.
  • Excellent written/verbal English communication and presentation skills.
  • Willing to be part of a dynamic work environment with rapidly changing priorities.
  • Interest in edge-computing applications of artificial intelligence and computer vision.

This position is not eligible for Intel immigration sponsorship.


Minimum Required Qualifications:

  • Bachelor's degree in Human Factors, Experimental Psychology, Cognitive Psychology, Human Computer Interaction (HCI) or related field with 6+ years of experience.
  • Experience practicing DX/UX research and human factors engineering for software product development.
  • Experience conducting research on complex technical/SW engineering workflows and the software tools/environments that developers use in their workflow.
  • Experience leading innovation research for product conception, definition, and iterative research across all phases of the lifecycle.

Preferred Qualifications

  • Master's degree or above in Human Factors, Experimental Psychology, Cognitive Psychology, Human Computer Interaction (HCI) or related field with 6+ years of experience.
  • Experience with computer vision and edge computing/IOT use cases.
  • Experience going deep to document and shape technical developer workflows.

Benefits Statement

Here at Intel, we invest in our people. Beyond health, dental, and retirement benefits, Intel’s benefits package includes 14 paid holidays per calendar year, three weeks of paid vacation, four-week paid sabbatical every four years of employment, family planning care including adoption and fertility assistance, and over 45 diverse employee resource groups for networking and advocacy. Intel also offers employees five bonuses per year dependent on overall company and personal performance, and an employee stock purchase program.

Inside this Business Group

The Internet of Things Group (IOTG) consists of ~4700 dedicated employees across 25 locations across the world. IOTG drives significant growth in the Internet of Things (IoT) market, capitalizing on the inflection and creation of edge computing, leveraging smart, connected devices and artificial intelligence (AI) to enable partners to transform their businesses. IOTG's vision is to lead the industry and enterprises to enhance the way we live and work by making it easier to create exciting, new IoT/edge solutions. IOTG's strategy includes creating unique differentiated silicon to consolidate workloads at the Edge, investing in video and AI inference as the killer app for the Edge, creating new developer tools and ecosystems, and establishing a dedicated vertical consultative sales team to add value to our partners across many verticals.

Other Locations

US, California, Folsom;US, California, San Jose;US, Oregon, Hillsboro

Intel strongly encourages employees to be vaccinated against COVID-19. Intel aligns to federal, state, and local laws and as a contractor to the U.S. Government is subject to government mandates that may be issued. Intel policies for COVID-19 including guidance about testing and vaccination are subject to change over time.

Posting Statement

All qualified applicants will receive consideration for employment without regard to race, color, religion, religious creed, sex, national origin, ancestry, age, physical or mental disability, medical condition, genetic information, military and veteran status, marital status, pregnancy, gender, gender expression, gender identity, sexual orientation, or any other characteristic protected by local law, regulation, or ordinance.

Work Model for this Role

This role will be eligible for our hybrid work model which allows employees to split their time between working on-site at their assigned Intel site and off-site.

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