Johnson & Johnson

UX Manager

Posted on:
May 10, 2021

About the job

Job Description

Job Title

- UX / User Experience Manager

GCF - 30

Location: Flexible across any of our UK and Ireland locations

About us:

DePuy Synthes, part of the Johnson & Johnson Medical Devices Companies is recruiting for a -User Experience Manager

DePuy Synthes, part of the Johnson & Johnson Medical Devices Companies, provides one of the most comprehensive orthopedics portfolios in the world. DePuy Synthes solutions, in specialties including joint reconstruction, trauma, craniomaxillofacial, spinal surgery and sports medicine, are crafted to advance patient care while delivering clinical and economic value to health care systems worldwide. For more information, visit

Our focus and commitment are on changing the trajectory of healthcare through outstanding human-center design. Through our human-centered design philosophy, we partner directly with patients, caregivers, and HCP’s across the complete episode of care to identify areas of optimization along the care pathway. Through research driven insights we then collaborate to design ground-breaking, innovation solutions that improve the quality of life for our patients and healthcare providers to change the trajectory of healthcare.

Key Responsibilities:

This position will require various strengths consisting of usability champion, innovator, classic Industrial/UX Designer, brand ambassador and strategic design leader.

  • Your strategic approach to design will define and guide teams through problem identification, future vision setting and new business model framing.
  • Your honed technical expertise in design will be demonstrated to shepherd design teams in elevating their technical execution.
  • You will partner directly with Design, R&D and Marketing Leadership to define innovation pipelines and conceptualize innovative ways to advance surgical care.
  • You approach design from a systems level perspective; creating design strategies that marry digital assets, capital equipment and instruments into a harmonized single user experience

Success Measures for this position:

  • Proven success in spearheading the use of human-centered design methodologies to identify and ideate new opportunity spaces for the business
  • Experience working with global cross-functional colleagues to define key project objectives with the proven ability to build allies and evangelize best in class design practices
  • Ability to collaborate across business units to seek opportunities to graft technologies and or harmonize design assets (physical and digital)
  • Shepherd design teams to deliver best in class system level thinking from project scoping through design for manufacturing
  • Proven ability to translate overall business and design strategy into tactile project objectives and obtainable success.
  • Demonstrates strong people and program management skills in parallel with the ability to craft strong design strategy.
  • Responsible for influencing a human-centric business culture across the J&J organization and guide teams to create innovative ways to design solutions.



, skills & proficiencies required:



  • A BS/BA in Industrial Design, Human Factors, UX or related degree with a minimum of several years relevant professional experience is required.
  • Proven experience managing direct reports; defining workplans, review cycles, and career planning


  • Keen empathic design approach to uncovering users emotional, physical, and psychological drivers to build product adoption
  • Experience participating in activities as such; competitive UX benchmarking, generative wireframing to determine context hierarchy based on user workflow, composing compelling visual storyboards, developing mid to high fidelity UX prototypes for both physical and/or digital assets and conducting user testing
  • Experience leading multi-disciplinary product development teams and/or external partners
  • The ability to manage various programs at one time while oscillating between offering strategic long-term vision setting and ‘real-time’ tactile design executional mentorship to staff
  • Experience in leading department administration activities such as expense & capital budget management, resource planning, and executive summaries, etc
  • Proven ability to evangelize design and cultivate a team culture of inclusion and vulnerability while stretching and growing design proficiencies within team members
  • Passion for driving strong strategic organizational leadership and operational excellence
  • Evidence of strong technical design mastery in systems integration (physical and digital) with the ability decode your experience to motivate and elevate designers’ deliverables
  • This position may require an average of 20% domestic and international travel

Due to the nature and importance of this managerial role we would be looking for you to provide a link to a web-based portfolio that demonstrates successful product launches

Closing date - Thursday 13th May 2021

What type of mark will YOU make?

By joining Johnson & Johnson you will find boundless opportunities to craft your path & amplify your impact inside & outside our walls. And with our commitment to be the world’s healthiest workforce you can strengthen your body as well and your mind. When you work with us you can touch over a Billion lives worldwide every day. And when you apply your talent to our collective purpose there’s no end to the lasting impact we can make together. And that changes everything.

What’s in it for YOU?

It’s vital to us that you feel you can bring your whole self to work; at J&J we provide an environment for you to fulfil your career aspirations as well as promoting your physical and mental wellbeing. You will receive a competitive wage and benefits package as well as benefits that can be tailored to what is valuable to you throughout different stages of your life. Examples of this include: online Digital GP, private healthcare, Retail Vouchers, Discounted & Subsidised Gym memberships and you can get to support community projects as part of our global Corporate Social Responsibility programme.

What we’re about:

We are passionate about our work and play vital roles across a range of professional subject areas, and care deeply about our customers and communities. At Johnson & Johnson our culture enables dynamic and impactful careers. We share a kind of DNA where we’re each

  • Committed to caring
  • Responsible to our communities
  • Ready to apply our knowledge and know-how
  • Unique in our background and experiences
  • The drivers of our own success
  • Passionate about doing what’s right

Johnson & Johnson is an Affirmative Action and Equal Opportunity Employer. All qualified individuals will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, age, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

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