UX Research Manager

Posted on:
July 21, 2020

At Zoopla we want to help everyone make intelligent home decisions. We are building a team that will have the once in a career opportunity to re-imagine our industry.

The interesting stuff...

  • You’ll be out in the field discovering just what a home is really worth to our millions of customers and consumers.
  • You’ll build and scale a team of UX researchers.
  • You’ll drive insights and opportunities to multiple stakeholders across the business and work collaboratively with our cross-functional product teams. Whilst supporting and enabling Product Designers to do their own research.
  • You’ll apply lean research where it matters most and dig deeper with formative studies. You’ll also get excited by user testing and evaluative studies.
  • Turning insights into opportunities to solve customer problems and drive business value, is what you get out of bed for.
  • You continually help the business to focus on the user. Getting up in front of the business to sing (not literally) about user behaviours and insights.
  • You’ll work in both the B2B and B2C areas of the Zoopla business.

Why Zoopla…

  • We're serious about design but we don't take ourselves too seriously.
  • We are spiritually agile, not religiously agile.
  • We strongly believe in the value of good design. We believe it is a primary differentiator in an increasingly crowded marketplace.
  • We believe in the value of data. We run a team that is data informed. We think being data-driven is soulless and dangerous. Clean, confident, clear data combined with the insights of the team is what drives our decisions.
  • We want to build small, collaborative, cross-functional teams that push each other to create elegant, simple solutions to difficult customer problems.
  • No matter what the role we want everyone to be obsessed with getting inside the minds of our customers.
  • How do you know we’re the best place for you?
  • You strive to set the standard and are always looking to raise the bar and want to be surrounded by others who do so as well
  • You enjoy knowing your customer
  • You want to build things together, collaboratively with your team
  • You want to own it; to have ownership and accountability for the outcomes of your effort
  • You value sharing and committing to discussions and debates with your teammates
  • And you want to come help us re-imagine an industry.

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