Whitebay

UX researcher - $150,000 + super and bonus

Company:
Whitebay
Location:
🇦🇺
Sydney, AU
Posted on:
July 1, 2022

Based in north/west Sydney, this media heavy-weight is an Australian home name brand. Due to their ever-expanding growth, they are looking for a UX researcher to join the Customer Experience Team, assisting in shaping the strategy across all customer touch-points ranging form online and in store.

The Role

Currently working in an environment that is product centric, you will be focussing on turning it in to a customer centric environment. You will work closely with the product team to understand the customer needs better. 50% of your time will be focussed on building out strategy, and 50% of your time will be spent on research and data gathering for analysis. This could include interviews, research and reviewing scripts.

Additional responsibilities include:

  • Building good relationships and trust with product owners and design leads
  • influence and win the support of senior stakeholders
  • Ideation workshops
  • Assessment and ranking of ideas
  • Prototype development and testing with customers

Requirements:

As this is a mid weight/senior UX research position, to be successful in this role you will need minimum of 4 years experience in UX research in an environment that has complex research programs. You will need to be able to work autonomously and have well rounded and well honed research skills in both digital and physical channels.

This a huge opportunity to join a business that is heavily invested in their customers. They understand their customers are what drive their profitability and that their experience that drives business growth. For that reason, they have heavily invested in the team and continue to do so to drive the business forward.

This is an inclusive employment opportunity. We actively support and encourage diversity in the workforce and do not discriminate based on race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Please reference you found the job on UXResearchJobs.com, this helps us get more companies to post here!

When clicking on the button to apply above, you will leave UXResearchJobs.com and go to the job application page for that company outside this site. We have no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.

Something off with this posting?

Please report this job to help us maintain the quality of the site. Any feedback is appreciated.

Built by PingPong