Vestd

UX Researcher

Company:
Vestd
Location:
🇬🇧
Remote, UK
Posted on:
August 10, 2021

Home-based

Salary £30-35K, plus equity

Application Deadline 27 August 2021

About Us

Vestd is the UK’s original share scheme platform for startups, scaleups and SMEs. Our mission is to encourage founders to use equity as a lever for business growth.

We are an innovative, fast growing fintech with big ambitions, and our team is on a mission to increase equity inclusion.

Requirements

The role

A new role at Vestd in a growing Product team, you will be responsible for planning, designing, and conducting qualitative and quantitative research to understand Vestd customers and the problems they face.

Your contribution within the Product Team will support the delivery of a first-class user experience which is intuitive, accessible, and seamless.

Combining confident and effective communication across the company with cross-functional stakeholders and the results of user research and analytics to embed feedback into the research process.

Responsibilities

  • Plan, design, and conduct qualitative and quantitative user research to deeply understand our customers and the problems they are facing.
  • Perform remote usability studies.
  • Leverage product analytics to analyse user behavioural data to identify trends and patterns.
  • Conduct competitor analysis.
  • Make sense of complex information and transform into easy to understand concepts.
  • Communicate results and illustrate suggestions in actionable, compelling and creative ways.
  • Work collaboratively with product managers, designers, engineers, customer success and marketing.

The core skills we are looking for are as follows, with bonus points on offer to help you really stand out from the pack

Essential

  • Two years’ plus UX research experience, preferably with SaaS or other software products.
  • Experienced in working within an agile environment and collaborating with software development teams.
  • Experience interpreting quantitative data from Google Analytics, FullStory or similar SaaS product analytics platforms.
  • Able to independently identify, plan and manage multiple projects in a fast-paced environment.
  • Sharp critical thinking, attention to detail and problem-solving skills.
  • Flexibility in adapting research to changing conditions, requirements, and timelines.
  • An excellent communicator who tells compelling stories drawn from research.

Bonus points

  • Experience with other disciplines of UX design, such as information architecture, wireframing, visual design, interaction design, prototyping, or UX writing.
  • Experience with collaboration and wireframing tools such as Miro or Figma.
  • B2B SaaS experience
  • Experience of working in a remote team
  • An understanding of how equity works
  • A passion for scale-up life

Benefits

What you can expect

Vestd is a fast-growing, ambitious and progressive startup. We are a diverse team with a strong work ethic and plenty of hunger to win..

Customers love our innovative product and the support that they receive, which makes working here very rewarding.

You’ll learn a huge amount from people who have decades of combined experience building successful businesses.

Our team works remotely, so you will have a lot of flexibility in terms of where, when and how you work. What matters most is your contribution. We will give you as much support as you need along the way, though you should have a strong desire for autonomy, which is one of our company values.

Why work for Vestd?

Your work will make a huge impact and your voice will be heard. Here are some of the main reasons why people like working at Vestd

  • Fully remote and flexible working conditions
  • Competitive salary
  • Equity (of course!)
  • A budget for training / professional development
  • Team retreats twice a year
  • Creative and fast-paced environment

We’re looking for somebody with initiative who can see both the business and their own growth path. It is a great time to join our team and this is a superb role for the right person.

If all that sounds like a good fit then we can’t wait to hear from you. Please email your CV with a covering note to jobs@vestd.com, outlining why you are a perfect fit for this role.

We’re striving to build a diverse team and welcome applicants from all backgrounds to apply. We believe that unique differences are what makes a strong team and are actively committed to building an inclusive work environment.

You will need to be primarily UK based and eligible to work in the country.


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