UX Researcher

Pennsylvania Ave, Framingham, United States
Posted on:
September 16, 2021

Usability studies are an Applause core service offering where we provide user feedback and CX/UX studies to our customers. There are upcoming projects in the U.S. and we are currently looking for a UX Researcher to support our customers.

Role: Freelance UX Researcher

Location: US-based remote

Capacity: Variable, demand-based hours

Duration: Long term, open-ended


  • Defining, planning and conducting user research;
  • Delivering compelling insights to the Product and Design teams;
  • Providing actionable feedback to guide Product and Design decisions; and
  • Developing, innovating and evangelizing user research best practices.


  • Bachelor's degree in Psychology, HCI, or related field;
  • 3+ years in a Usability Research role or relevant professional experience;
  • Formal education in user experience or similar work experience;
  • Broad experience in qualitative research methods, especially remote and unmoderated methods;
  • Comfortable with metrics; able to synthesize quantitative data with qualitative user research;
  • Proficiency in planning, scoping, conducting, analyzing and communicating research;
  • Effective communicator able to work in native language and English; and
  • Very collaborative with a demonstrated ability to work effectively in a dynamic and creative environment.


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