Actual pay may be different — this range is estimated based on User Experience Researcher in Greater Chicago Area at similar companies.
$51,100.00/yr - $93,800.00/yr
Reverb is the largest online marketplace dedicated to buying and selling new, used, and vintage musical instruments. Since launching in 2013, Reverb has grown into a vibrant community of buyers and sellers all over the world. By focusing on inspiring content, price transparency, musician-focused eCommerce tools, a music-savvy customer service team, and more, Reverb has created an online destination where the global music community can connect over the perfect piece of music gear.
We believe that music makes the world a better place, which is why our mission is to make the world more musical. Through Reverb Gives, a portion of every sale provides youth music education programs across the world with instruments they need to make music.
We are looking for a UX Researcher to help us tackle our users' most pressing challenges and uncover their unmet needs. As a UX Researcher you will be responsible for driving and executing research for the product squads with whom you collaborate. The insights you uncover while engaging with customers, internal users and partners will fuel the product team's passion for the problems they are solving. Do you want to be an integral part of Reverb's product team, helping teams use user insights to drive their work forward ? If so, this may be the role for you!
This is a full-time position reporting to the Director of Design and UX Research. We are open to remote hires within multiple states as well as candidates local to Chicago, IL [who are comfortable traveling to an office at least 2 days per week]. For candidates who will work remotely visit this link for a list of approved locations.
At Reverb, we believe that a diverse, equitable and inclusive workplace makes us a more relevant and resilient company. We welcome people from all backgrounds, ethnicities, cultures, and experiences. Reverb is an equal opportunity employer. We do not discriminate on the basis of race, color, ancestry, religion, national origin, sexual orientation, age, citizenship, marital or family status, disability, gender identity or expression, veteran status, or any other legally protected status. We will ensure that individuals with disabilities are provided a reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment.
We know that the impostor syndrome and confidence gap are real. Please do not hesitate to apply!