DaVita Kidney Care

UX Researcher

Location:
🇺🇸
Denver, CO
Posted on:
October 4, 2021

DaVita Kidney Care provided pay range

This range is provided by DaVita Kidney Care. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$100,000.00/yr - $125,000.00/yr

Direct message the job poster from DaVita Kidney Care

What You’ll Get To Do


  • Create, coordinate and conduct conceptual and evaluative research studies including but not limited to moderated and unmoderated usability tests, card sorting, focus groups, A/B tests, and surveys; remote and in-person
  • Manage team tasks, workflows, processes, tools, deliverables, and maintaining overall team success
  • Create research deliverables, including but not limited to personas, user journeys, workflows, findings documentation and presentation decks
  • Present qualitative and quantitative research findings to the Product Team and key stakeholders in compelling and creative ways to help drive future development initiatives
  • Workflow modeling and prototyping in close collaboration with the Product team


Education & Experience:


  • Minimum of five  years of applied UX Research and Design
  • Required experience using qualitative and quantitative research methods to define user flows, advanced customer insights, business strategies, and market analysis
  • Required experience defining clear and concise research objectives with members of the design/product teams and other key stakeholders
  • Required experience creating research deliverables that help answer high-level, strategic questions, generate insights and facilitate decision making
  • Experience evangelizing User Research and bringing passion to research findings
  • Required experience with usability testing methods and best practices, such as usability testing
  • Required experience conducting remote usability testing, preferably using tools such as User Zoom
  • Preferred experience working in the Healthcare Industry
  • Preferred experience with Lean or Agile research methodologies with an enterprise software
  • Preferred experience with data analytics tools, such as Pendo
  • Preferred familiarity with UI design and prototyping tools such as: Sketch and InVision
  • Preferred experience recruiting participants for in-person and remote user research sessions
  • Preferred Four-year College Degree in Human Factors, Psychology, Design, HCI


Desired Qualities


  • A true team player, looking to cross-collaborate and help out where needed
  • Strong desire to always want to learn something new, adapt, and refine current skillset
  • Happiest when working in an innovative and collaborative space with others
  • Excellent problem-solving skills with the ability to analyze situations and identify existing or potential problems
  • High proficiency in design thinking and human-centered design
  • Strong curiosity about technology and how it applies to and benefits humanity
  • Ability to empathetically present and communicate research findings and strategies to customers and stakeholders

Communications


  • Highly collaborative
  • Clear, concise and timely communication skills are essential, as well as the ability to remain organized and self-directed in a fast-paced environment
  • Must possess excellent verbal and written communication skills, strong storytelling experience is highly desired
  • Must communicate appropriate information accurately, clearly and succinctly
  • Must have the ability to effectively and appropriately interface and communicate with a variety of individuals or groups on a frequent basis


What We’ll Provide:

More than just pay, our DaVita Rewards package connects teammates to what matters most. Teammates are eligible to begin receiving benefits on the first day of the month following or coinciding with one month of continuous employment. Below are some of our benefit offerings.


  • Comprehensive benefits: Medical, dental, vision, 401(k) match, paid time off, PTO cash out
  • Support for you and your family: Family resources, EAP counseling sessions, access Headspace®, backup child and elder care, maternity/paternity leave and more
  • Professional development programs: DaVita offers a variety of programs to help strong performers grow within their career and also offers on-demand virtual leadership and development courses through DaVita’s online training platform StarLearning.


  • Salary/Wage Range
  • $100,000 - $125,00
  • Compensation for the role will depend on a number of factors, including a candidate’s qualifications, skills, competencies and experience and may fall outside of the range shown. DaVita offers a competitive total rewards package, which includes a 401k match, healthcare coverage and a broad range of other benefits. Learn more at https://careers.davita.com/benefits

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