Good storytelling starts with great listening. At Audible, that means each role and every project has our audience in mind. Because the same people who design, develop, and deploy our products also happen to use them. To us, that speaks volumes.
The UX Research team is searching for a passionate User Experience Researcher to join our growing team here at Audible. User Experience Research is at the heart of Audible’s goal to be obsessed with our customers by bringing their point of view to the innovation, design and implementation of our products. In this role you will join the team in working ceaselessly to understand consumer attitudes, goals, and behaviors so we can create the most delightful and innovative experiences for them. In this role you will focus on learning "why" people do the things they do when interacting with Audible and other entertainment services. You will strategize so we can apply the right research at the right time for the right problems. Ultimately, our research informs and empowers Audible’s product and design teams to create fulfilling listening experiences for our customers.
Due to COVID-19, Audible recently adopted a Hub + Home Model where employees work full-time from home but may voluntarily sign up to work some days from our office in Newark, NJ. In the future, we will prioritize hub and home flexibility; likely working from the office 1-2 days a week.
We nerd out on Research! We are a team of Researchers – UX Research, Market Research, Global Research, and Content Insights. We bring our insights together and are proud to be a multidisciplinary team of, early career to executive level, curious and customer-focused Researchers.
We help each other grow and thrive! You will have a mentor and a manager that cares about you, your career, and your skills development. We’ve been intentional about creating a warm and supportive vibe on the team. We gather often to collaborate, ask questions, and grow together, so bring your unique skills and experience and be prepared to share and learn and grow with us.
We can see the impact of our work! Our work continuously informs Product Strategy and Design decisions. All of Audible can see that we are informing the yearly strategic imperatives and product ideas, plans, creation, and at launch.
Our work informs Product Strategy and Design decisions! We are aligned with strategic initiatives so Audible can see the continuous impact of our work through the product lifecycle.
We like to learn from people outside our group! We are planning our second annual Research Summit for January 2022 where we will invite UX Research Leaders to come and teach us (and our Product and Design Partners) new methodologies, approaches, and analysis frameworks.
As a UX Researcher, you will...
At Audible, we innovate and inspire through the power of voice. We're changing the narrative on storytelling. As a leading producer and provider of audio storytelling and spoken-word entertainment, we've redefined the ways people access, discover, and share stories. The stories we tell have the ability to transport and transform everyday moments into meaningful experiences and it's our people who make Audible's service possible. We're listeners, storytellers, and problem-solvers. Our perspectives and experiences power our ideas and come together in our mission to unleash the power of the spoken word.
Audible is committed to a diverse and inclusive workplace. Audible is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.