One Medical is a primary care platform challenging the industry status quo by making quality care more affordable, accessible and enjoyable. But this isn’t your average doctor’s office. We’re on a mission to radically transform healthcare, which means tackling the frustrations of everyone involved — from patients and providers to employers and health networks.
Across the country, our members enjoy seamless access to comprehensive care at more than 90 locations across thirteen cities (and counting!) as well as 24/7 access to virtual care powered by intelligent uses of technology. In addition to a direct-to-consumer membership model, we work with more than 7,000 companies to provide One Medical health benefits to their employees.
On January 31, 2020 we marked a milestone with our public listing on Nasdaq, but our work is far from over. As we continue to grow and broaden our impact, we’re building a diverse, driven and empathetic team, while working hard to cultivate an environment where everyone can thrive.
The Product Design team's mission is to transform healthcare for all by discovering and delivering exceptional digital experiences that surpass healthcare consumers' expectations, empowering members to live longer, higher-quality lives. We strive to elevate our User Experience so it's easier, more intuitive, inclusive, and delightful, and to deepen understanding of our members’ and providers’ wants, needs, feelings, and behaviors to deliver impactful healthcare experiences. As UX Researcher, you will play a crucial and influential role in the discovery, exploration, and definition of the most critical problems to solve – in our mission to transform healthcare for all.
You'll partner closely with Product and Design leaders and teams across the One Medical member journey – on both patient and provider sides – to influence longer-term transformative experience visioning, as well as near-term research and experimentation. You will work with leadership to establish and manage a research roadmap of learning opportunities, driving the creation of actionable and influential insights. You'll help bring definition to some of our most important problems to solve through user research, distilling data to the most critical insights that foster empathy and a shared understanding of user needs, as well as broader market insights and trends.
Taking care of you today
Protecting your future for you and your family
This is a full-time role based in the United States.
One Medical is an equal opportunity employer, and we encourage qualified applicants of every background, ability, and life experience to contact us about appropriate employment opportunities.
Proof of COVID 19 vaccination is required for employees and contractors who interact with patients, access a shared office space or engage with other team members, except where a medical or religious accommodation applies.