UX Researcher

San Francisco, CA
Posted on:
December 1, 2021

At Truepill, we are building the future of healthcare. Through our digital health platform, we empower our partners to deliver world-class patient experiences. With nearly five million prescriptions shipped, we’ve been included on Forbes’ “Next Billion-Dollar Startup” list and are proud to work with many of the world’s largest healthcare organizations. We never settle for how it’s done today. We invent how it will be done tomorrow. None of this is possible without the right team driving us forward.

We are committed to creating an environment focused on racial and gender equality, inclusion, empowerment and respect. We believe that when our teams feel supported and inspired, they turn that creativity into innovation. The type of innovation that benefits all of our people, our partners and our patients.

We encourage our team members to expand their horizons and bring their passion and curiosity to work, every day. Come join us. Let’s build something great together.

What You'll Be Doing

  • Working as part of the research team, you’ll be instrumental in developing and maturing the research function at Truepill
  • Together you will work to establish a research roadmap of learning opportunities and drive the creation of actionable and influential insights
  • You will help bring definition to our most important problems to solve through user research; distilling data to the most critical insights that foster empathy and shared understanding of user needs, as well as broader market insights and trends
  • You will work closely with designers, engineers, product managers, clinical experts, and other stakeholders to ensure that our products are safe, effective, user-friendly, and delightful to use.

What You'll Need

  • 2+ years experience creating high-impact insights projects where your results and advocacy raised the bar on user empathy, product innovation, and high-quality outcomes for both users and business
  • Experience identifying and executing high-value research opportunities via a range of qualitative and quantitative research methods, experiment design and market research techniques
  • Excellent collaboration skills and the ability to influence, educate, advocate with diverse audiences via analysis, storytelling, journey maps, storyboards, workshops and more — with a knack for effectively matching communications with the audience
  • Ability to influence cross-functional collaborators (PMs, marketers, designers) to improve the quality of user research across the organization

Truepill is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

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