Gala Games

UX Researcher

Gala Games
UK (Remote)
Posted on:
May 26, 2022

UX Researcher

Profession: Design

Location: Remote

Gala Games

Gala Games was founded with one goal in mind: to give power back to the gamers.

Our values are based on openness and ownership and the ability to deliver games, experiences, and opportunities to people across the world.

We are breaking down barriers to bring our gaming community joy, entertainment, and real-world value.

At Gala Games, we work remotely and flexibly.

We like each other and we love getting things done.

Working at Gala Games, you’ll think and make things that are new and exciting.

Through your talents and efforts, you will improve the lives of gamers in the real world.

Who you are?

Are you a UX researcher that is able to move at a fast pace and know how to navigate within constraints, doing just enough research to get the job done? Are you comfortable with ambiguity and have a strong desire to help shape new products in an emerging space?

If you are never tired of learning and want to be a pro in bleeding edge tech like Blockchain Gaming, DeFi, NFTs and Web 3.0. If you love constantly evolving and fast paced projects where what you were working on last month may not be what you are working on today. If you are looking for excitement and not a boring job, Gala Labs is the place for you.

The role?

You will be responsible for helping define and drive the future of our products. You will reveal what our users need from our products by conducting research, working with cross-functional teams, and performing usability studies.

These responsibilities also include inspiring change, delivering oral and written presentations, evaluating qualitative and quantitative data, and helping the Product Design and Gala Labs team better understand what would make a user’s experience more intuitive, accessible, and seamless.

Key Responsibilities

  • Conduct primary and secondary user research.
  • Conduct and evaluate quantitative and qualitative research.
  • Perform market and ethnographic research.
  • Perform usability studies with consumers of Labs products and services.
  • Embed yourself into cross-functional product teams to proactively identify gaps in knowledge and opportunities for research to help ensure we deliver well-designed products that truly meet our customer’s needs.
  • Passionately disseminate your insights and findings to elevate not only the collective understanding of our customers but also the user research discipline.
  • Perform usability studies with consumers.

Essential Skills and Qualifications

  • 2+ years as in a UX research (or equivalent) role.
  • Can demonstrate experience leading both exploratory and evaluative research projects that have had a meaningful impact on the direction of a product or design.
  • A broad toolkit of research methods and an understanding of the right deliverable for the job - from journey maps to running workshops.
  • Experience sharing work, writing and presenting well-articulated insights to all levels of the company and documenting research that is both actionable and timeless.
  • Experience collaborating with Product, Design, Data and the wider business throughout projects.
  • Know how to surface the most important insights and recommendations to help drive the highest priority decisions that get the best outcomes for both the customer and the company.

Nice-to-Have Skills and Qualifications

  • Experience working with Blockchain, NFT, and/or Cryptocurrency technologies
  • Comfort with working remotely on a full-time basis

Gala Games is an equal opportunity employer and adopts a zero-tolerance approach to discrimination.

We are committed to providing equal opportunities to all current and prospective employees regardless of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership.

We aspire to have a diverse workforce because, in our view, diversity enables better business outcomes. We also believe that a more inclusive workplace, where people of different backgrounds work together, ensures better outcomes for all staff. From application to interview, we place inclusion at the heart of all we do.


If you have the experience and the drive to be our next UX Researcher then please submit a CV/resume by clicking the apply button below!

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