Journey Further

UX Researcher

Leeds, England
Posted on:
June 3, 2022

About Journey Further

Founded 5 years ago, Journey Further is Europe’s fastest growing digital marketing agency. We provide a clarity at speed approach that drives performance for leading brands and ambitious start-ups. Our 150+ strong team are based in Leeds (HQ), Manchester, London and soon to be the US. This year we have been recognised for our people-first approach, having been awarded the Best Mid Size Agency to work for in the UK 2022.

Context for the roles

Our vision is... to create the performance brands of tomorrow. CRO has grown up. What was once about hacks and tweaks is now serious digital experimentation on a broader scale. We're on the forefront of the drive to change CRO forever. We have the best minds in the industry and do the most interesting work, and we need you to help us change the world. We’re now looking for a UX Researcher to join our rapidly expanding Website Experience team with a proven track record delivering a range of research methods in a digital environment.


  • Planning, conducting, analysing and reporting independently on research projects
  • Producing concise and comprehensive research reports
  • Communicate research findings to conversion specialists, ux designer, the wider business and to clients through the best possible means (ranging from presentations, workshops and reports)
  • Share knowledge across the team and agency in research techniques
  • Handling relationships with recruiters and tools and recruiting / screening participants for research


  • You have 3 years as a UX researcher or can demonstrate competence with qual and quant UX research methods
  • You have a passion for research and can appreciate its value
  • You can solve problems through a creative, considered and careful approach
  • You are efficient in a wide range of qual and quant research methodologies and participant recruitment and have experience conducting field work, user testing, moderating, surveys and heatmaps
  • You have experience with third party tools such as GA Analytics, Hotjar, Userlytics
  • You are able to concisely communicate findings from research through a range of means to clients and internally
  • You know how to collect and interpret relevant data from digital analytics tools (ideally Google Analytics) and can confidently analyse the quant data to draw insights and recommendations




£30,000 - £35,000

Diversity and Inclusion

Journey Further takes pride in creating an environment where everyone can be themselves. This starts with recruitment.

We pledge to make our roles as open as possible and to provide equal opportunities to everyone that is kind enough to give us their time. All recruitment decisions we take will be based solely on the positive skills and behaviours that applicants display and absolutely nothing else.

We do not discriminate based on any personal characteristic, we are a people first agency and we care about and celebrate individuals. If something is important to you, it's important to us.

If you have a particular need during the application process or during your time at Journey Further, please let us know.

Employment Type


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