UX Researcher

Warrington, England
Posted on:
June 10, 2022

At UL, we know why we come to work.

Thousands of us around the world wake up every day with a common purpose to make the world a safer, more secure and sustainable place. Science is in our DNA; we are endlessly curious and passionate about seeking and speaking the truth. We take delight in knowing that our work makes a meaningful contribution to society, and we are proud that our culture is centred on integrity, collaboration, inclusion and excellence.

As we continue to grow our digital portfolio, we are looking for a User Experience Researcher who will be responsible for working as a member of UL’s product teams to understand business goals and user requirements to deliver UI design assets for UL’s software products websites.

What You’ll Learn & Achieve

The UX Researcher is responsible for planning, coordinating, executing, analyzing, and reporting on user-centered research that provides actionable and data-driven insights which influence the design and development of UL’s software applications, websites, and processes. The UX Researcher has advanced knowledge of additional user centered design activities including workshop facilitation, requirements gathering, wireframing, visual design, and/or information architecture.

The User Experience Researcher also has advanced knowledge of additional user-centred design activities including workshop facilitation, requirements gathering, wireframing, research, and/or information architecture. This role will work directly with our engineering team to ensure the quality of designs is delivered through working code.

What Makes You a Great Fit

  • Lead UX research projects
  • Develop research plans with clear research objectives
  • Write usability research screeners and discussion guides
  • Recruit targeted end-users for specific research studies
  • Moderate one-on-one usability sessions
  • Help develop and implement quantitative surveys
  • Conduct stakeholder and client interviews
  • Extract insights about user behaviors from analytics tools
  • Translate user insights into actionable recommendations for the product team
  • Craft appropriate deliverables (personas, journey maps ) to communicate insights across the design and development teams
  • Present design research findings to the larger team in a clear and organized fashion.
  • Participate in weekly team meetings and projects reviews
  • Work closely with product stakeholders to ensure a full understanding of the product teams’ needs and priorities
  • Work within project timelines, deliver research insights base on product roadmap
  • Evangelize user experience and user-centered design throughout the company

What You’ll Experience Working At UL

  • Mission At UL, we know why we come to work. Shape the way we approach and deliver our solutions to have a meaningful contribution to society.
  • People Be part of our global team and do your best work! Teamwork, open-feedback and our diversity are our drivers to reach our common mission.
  • Interesting work The work that goes on inside UL is fueling the future. It challenges you to try fresh approaches, work autonomously, drive change and gain in-depth experience in your field.
  • Grow & achieve Growth and development are part of our DNA. Grow & achieve with targeted development, reward and recognition programs as well as your very own UL University.
  • This is our normal Competitive remuneration, annual bonus, flexible hours, home office options, paid annual leave

Learn More

Learn more Working at UL is an exciting journey that twists and turns daily. We thrive in the twists and revel in the turns. This is our every day. This is our normal.UL is an Equal Opportunity Employer and we welcome applications from all sections of the community. Our Talent Acquisition team can provide further information and support reasonable adjustments that a person may require during the interview process. You can read more about our commitment to supporting a diverse and inclusive environment here https//www.ul.com/about/diversity or contact our Talent Acquisition team

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