UX Researcher

IMDb is the world's most popular source for everything about movies & TV with over 250 million users and 115 million app downloads. IMDb Research is seeking a talented and passionate UX Researcher to help us learn about our users through innovative and rigorous research methods in order to drive a continuously improved user experience. If you have a deep understanding of research methods and best practices, enjoy collaborating with cross-functional partners, and have a relentless determination to do what is right for our users, we want you to join us!

Sitting at the intersection of entertainment, media, and technology, IMDb fuels the passions of movie and show fans worldwide. IMDb’s long-term vision is to bring together the next billion people in the shared joy of shows and movies, with IMDb available everywhere entertainment fans are, in every language, in every country. We want you to help us implement this vision with customer-obsessed insights and innovation.

IMDb sits inside the world’s most innovative and customer-centric company – Amazon.com. At IMDb, you will have the opportunity to learn and use Amazon technologies from all over the company to build amazing products, which will be used directly by fans and movie & TV industry professionals. IMDb employees enjoy the benefits of working for Amazon with the autonomy of working on a nimble, engaged team.

Key job responsibilities

• Own and drive end-to-end user research studies across multiple product verticals
• Identify the best research methods and questions to ask across all phases of the product development cycle with business goals, timelines, and resourcing in mind
• Design and conduct research activities to inform concepts and design directions and ultimately improve the end user experience
• Perform quick but thorough analysis to create actionable findings and communicate timely results and opportunities
• Interact regularly with a wide variety of stakeholders to share and document knowledge across teams and the organization
• Manage a queue of multiple simultaneous studies and projects - some of which you lead, some of which are led by designers, PMs, engineers, and others
• Mentor and assist others in implementing large and small portions of the end-to-end research process (e.g., forming objectives, observing sessions, analysis, reporting)
• Raise UX and research fluency throughout the organization and grow knowledge in additional design research areas (e.g., user research, brand, trends)
• The pay range for this position in Colorado is $____ - ____/hr. Our range of benefits may include health care, employee discounts, 401(k) savings plans, paid time off, and more. This information is provided per the Colorado Equal Pay Act. Base pay information is based on market location. Applicants should apply via Amazon's internal or external careers site.
  

Regular and Reduced Time (F, R)* jobs based in Colorado and virtual jobs where work can be performed in Colorado:

• The pay range for this position in Colorado is $____ - ____[hr/yr]; however, base pay offered may vary depending on job-related knowledge, skills, and experience. A sign-on bonus and restricted stock units may be provided as part of the compensation package, in addition to a full range of medical, financial, and/or other benefits, dependent on the position offered. This information is provided per the Colorado Equal Pay Act. Base pay information is based on market location. Applicants should apply via Amazon's internal or external careers site.
  

The pay range for this position in Colorado is $130k - 175k/yr; however, base pay offered may vary depending on job-related knowledge, skills, and experience. A sign-on bonus and restricted stock units may be provided as part of the compensation package, in addition to a full range of medical, financial, and/or other benefits, dependent on the position offered. This information is provided per the Colorado Equal Pay Act. Base pay information is based on market location. Applicants should apply via Amazon's internal or external careers site.

‍Basic Qualifications

• 3-6+ years of hands-on experience conducting UX research in an applied setting with demonstrated impact
• BA/BS in Psychology, Sociology, Anthropology, Human Computer Interaction, Human Factors, or a related field
• A strong portfolio demonstrating all aspects of the UX research lifecycle (e.g., study design, stakeholder involvement and consideration, planning, recruiting, moderation, extracting actionable insights from qualitative and quantitative data, reporting, communicating, data visualization, knowledge management)
• Proficiency in core usability tools and platforms; experience in a variety of research methods: qualitative and quantitative, attitudinal and behavioral, generative and evaluative
  

Preferred Qualifications

‍Demonstrated experience and/or interest in:

• Both qualitative and quantitative methodologies
• UX Research experience in non-US markets
• Improving product accessibility
• Excellent communication, presentation, interpersonal, and analytical skills
• Self-starter, possesses flexibility to work in a fast-changing environment
• “Teaching a person to fish”-type roles (e.g., education, tutoring, consultancy, coaching, advocacy)
  

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.Pursuant to the Los Angeles Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Workers in New York City who perform in-person work or interact with the public in the course of business must show proof they have been fully vaccinated against COVID or request and receive approval for a reasonable accommodation, including medical or religious accommodation.

‍Company - IMDb.com, Inc.Job ID: A2115741