Porsche Digital

UX Researcher

Location:
🇺🇸
Atlanta, GA
Posted on:
June 29, 2022

We are looking for a talented Senior UX Researcher to join the Porsche Digital product development team at our office in Atlanta, GA, where the team develops and launches world-class consumer-facing applications and services. As a UX researcher, you will be an integral part of the development team and will help shape the digital future of Porsche. We are looking for someone who is passionate about user-centered design and research principles & methods and is experienced in leveraging them to solve product questions and help businesses grow.The position is based in Atlanta, GA at the Porsche Cars North American headquarters and Experience Center.?We are working in a hybrid work environment with onsite and remote work days.Responsibilities

  • Lead end-to-end user research tasks from planning, design, reporting to visualization for agile product teams
  • Define the overall user experience strategy and adapt to the specifics of the product initiatives
  • Translate research findings into design artifacts, including personas, journey maps, mindsets, service blueprints, and wireframes
  • Build and foster strong relationships across the organization by being the subject matter expert in human-centered design and user experience research
  • Collaborate closely with product managers, designers, and engineers to understand short-term & long-term product needs
  • Identify key research questions and appropriate research methods for various business and product problems
  • Design and conduct research independently using mixed methods, including but not limited to ethnographies, surveys, heuristic walkthroughs, usability tests, concept and prototype evaluation, co-creation, and design workshops
  • Deliver actionable insights and recommendations to cross-functional teams, including product teams, business leaders, and process owners to improve products and services
  • Drive collaboration within multi-disciplinary teams in a fast-paced environment
  • Conduct secondary research to understand business needs and research opportunities
  • Document and aggregate generative research findings and proactively communicate with the larger Porsche organization

Qualifications

  • Ability to empathize with customer needs and develop actionable insights
  • Strong visual design, storytelling, and presentation skills required
  • Has a holistic understanding and ability to assess the competitive landscape in an experience-first mindset
  • Thinks creatively, strategically and can make sound business decisions taking into account the opinions of multiple partners
  • Comfortable with, or excited to learn about a variety of research methods: in-depth interviews, ethnographic/field research, surveys and more
  • Self-starter, highly organized and able to work at a fast-moving environment
  • Highly capable of managing multiple work streams within deadlines
  • Egoless, collaborative team player
  • A background in ethnography or anthropology is helpful

Education

  • Bachelor’s degree in Psychology, Human-Computer Interaction, Human Factors, Design, or equivalent disciplines.

Experience

  • 5+ years of experience in user research, user experience design, human factors, or other related work experiences, ideally within a corporate environment; including 3+ years of experience in consumer product-or-service-focused organizations
  • Experienced in conducting user research for evaluative components (examples include prototype/concepts tests, remote and in-person usability tests, heuristic evaluations, etc.)
  • Tracking records of translating business needs into research or design projects
  • Experiences hosting design /co-creation workshops and/ or internal feedback sessions independently
  • Knowledge of both qualitative and quantitative research tools as well as user-centered design methodologies

Exclusive look behind the scenes

Porsche Digital is an equal opportunity?employer?and we take pride in our diversity. In order to provide equal employment and advancement opportunities to all individuals, employment?decisions at Porsche will be based on merit, qualifications and abilities. Porsche does not discriminate in employment opportunities or practices on the basis of race, color, religion, sex, pregnancy, status as a parent, national origin, age, disability, family medical history, ancestry, medical condition, genetic information, sexual orientation, gender, gender identity, gender expression, marital status, familial status, registered domestic partner status, family and medical leave status, military status, criminal conviction history, or any other characteristic protected by federal, state or local law.?

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