Three UK

UX Researcher

Company:
Three UK
Location:
🇬🇧
Reading, England
Posted on:
July 12, 2022

Three UK is going through a major transformation and our digital experience is at the heart of that. We are in the process of implementing a brand-new technology stack that will deliver radically improved digital and omni-channel journeys and features to provide a market leading experience that will delight our customers.

The digital team is accountable, not only for our digital product, performance and experiences but also informing, influencing and driving the wider business to become a truly digital company that is a benchmark for our industry and beyond. Three has long been an innovator and disruptor within the industry and that’s an area we will continue to drive. We are on a journey and the next 2-3 years will be an exhilarating ride while we roll-out the UK’s fastest 5G network, implement our new technology and launch our new journeys while at the same time bring some very exciting products to market.

Our UX role is key to pro-actively lead the business in customer/user insights and behaviours, testing business hypotheses and using their expertise to guide the solution to give the best possible experience for the business and customer.

You will use your UX experience to test user behaviour, market trends, and give insight on how best to utilise those to meet or business goals, at a time where Three digital is going through massively exciting change. You will also work collaboratively with various teams across the business to deliver multiple and varied digital initiatives across Three’s Digital

What's in it for you? You'll get to be part of Three's digital let transformation, putting digital and all it's practices at the heart of the business. As well as a highly competitive salary & outstanding benefits, you'll get access to incredible career growth opportunities, as well as exciting tech to push your career to the next level.

Requirements for the role

• 3-5 years’ expert Digital UX Experience, including research and testing.

• Experience of working in providing service layer user experience guidance to the business

• Extensive experience of delivering online customer journeys across web and app

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