UX Researcher

New York City, NY
Posted on:
June 22, 2020

Level is bringing together talented, passionate people from diverse backgrounds. Were looking for teammates who are naturally curious and love to ask questions, even when it means challenging the established way of doing things. We foster a work environment where every voice in the room is heard, and encourage people to have a strong sense of ownership over their work. We believe in an inclusive culture where all team members can grow, contribute, and feel valued.

About The Role

Conduct end-to-end user research using a variety of qualitative and quantitative methods
Generate insights that shape product strategy
Define research process and culture
Proactively identify, prioritize, and investigate research topics
Work with design, product, data, and engineering at every stage of the product cycle

About You

5+ years of user research experience
A BS, MS, or Ph.D. in computer interaction, psychology, or a related field
Knowledge of a diverse set of quantitative and qualitative methods, user-centered design methods, and statistical concepts
Clear and effective communication style
A passion for working in high performing teams and helping people make better decisions around their healthcare
Competitive salary and equity
Great medical, dental, and vision benefits for you and your family
Flexible vacation
Generous caregiver leave policies
Internal learning and development programs

About Level

Levels mission is to improve healthcare by offering a new way to find, manage, and pay for care. Were starting this journey by tackling employer-funded dental insurance. We believe that if people have connected, easy-to-use products, theyll be more engaged in their benefits and make better decisions around their care. The founding team at Level comes from companies that have simplified payments and insurancelike Square, Oscar Health, and Uber. We started in 2018 in New York City, and are backed by First Round, Homebrew, BoxGroup, and Precursor Ventures.


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