Heartland Bank LTD

UX Researcher

Auckland, NZ
Posted on:
August 26, 2020

You’ll help the UX team and digital team pods by providing actionable user experience insights and solutions to user needs based on your user testing, interviews, research and analysis of behavioral analytics tools. Your work will ensure the pods create beautiful, intuitive user experiences.  

Does this sound like you?

You’re a master in understanding what users want and you pride yourself on your ability to analyse data, summarise findings and recommend UX optimisations. We’re super speedy so you’re fine with running user testing and providing insights quickly and concisely. You’re also a pro at making data-driven recommendations for change based on your findings.
You’re a:

  • Passionate UX researcher with 1+ years experience
  • Master of research related tasks- thorough knowledge and experience planning, researching, evaluating, interviewing, analysing and iterating.
  • Insights driven thinker – you love taking all different types of data and making sense of it to deliver valuable and actionable findings.  

You’ve also got:

  • Confidence using remote testing and behavioral analytics tools
  • Experience working in ‘pods’ or small teams that deliver in short sprints or timeframes.
  • A passion for working with people – from users and customers through to our core leadership team.

We are super keen to see what you can do so we may ask you to provide some form of portfolio or example of what you’ve achieved in your previous roles or study.

Can you see yourself here?

Our Heartland – it’s in our name.  Heartland is about the things that matter most to our people, our customers, our communities and our shareholders.

For our people, our Heartland means respecting and valuing the diverse backgrounds we all bring. We encourage and support each other, working together to tackle challenges and to reach our goals. We’re determined to go above and beyond.

We may be small but our ambitions, like our hearts, are big. We embrace the new, we’re nimble and flexible allowing us to adapt in a heartbeat. While others are still pondering, we’re already hard at work. We innovate, and execute at speed, providing our customers with access to opportunities that make a real difference to them.

Heartland offers unbeatable employee Insurance Benefits as well as loads of work perks for your enjoyment.

Want to start something great? Get in touch!

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