Yelp is passionate about connecting people with great local businesses. We accomplish this by bringing together talent from different experiences, disciplines, and areas of study to produce world-class products.
Research is a lean Product team, responsible for conducting and enabling UX research and market research across the company. Our team’s mission is to bring the user to the center of everything Yelp does. We aim to:
- Foster empathy for our users (consumers & business owners)Inform strategic decision-making, product planning, and marketing
- Track how well we’re doing against goals
- Gauge ROI for product improvements & innovation
The team is looking for a qualitative researcher to pioneer research and help develop innovative products and services. This role will have a large impact on shaping the future of product and market research at Yelp. While the Research team is concentrated in San Francisco, we’re looking for our first Toronto office hire. This person should be a self-starter with high personal accountability and enthusiasm to represent the function. When appropriate, there will be the opportunity to travel occasionally to San Francisco for team events.
At Yelp, we believe that diversity is an expression of all the unique characteristics that make us human: race, age, sexual orientation, gender identity, religion, disability, and education — and those are just a few. We recognize that diverse backgrounds and perspectives strengthen our teams and our product. The foundation of our diversity efforts are closely tied to our core values, which include “Playing Well With Others” and “Authenticity.”
We’re proud to be an equal opportunity employer and consider qualified applicants without regard to race, color, religion, sex, national origin, ancestry, age, genetic information, sexual orientation, gender identity, marital or family status, veteran status, medical condition or disability.