LineTen

UX Researcher

Company:
LineTen
Location:
🇬🇧
London
Posted on:
October 24, 2020

We have an exciting opportunity for a UX Researcher at LineTen, to join our Product Team.

You will be someone who loves to work on challenging design problems and collaborate with product teams to ensure our customers have delightful experiences across all our products.

LineTen is a remote working company and everyone is eligible for share options.

Our products help businesses to capture online orders, to receive them in their POS system, and to book deliveries to their customers.

Summary Of UX Researcher Position

You will be responsible for leading and conducting user and business research activities to understand business requirements, user behaviour and optimal UI design, while also encouraging research-based product development throughout the business. In this role you should be an analytical and creative researcher who is able to grasp user needs and solve problems. A strong portfolio of successful UX and other technical projects is essential.

Ultimately, you will make our products serve the needs of our customers better, through user-friendly and intuitive software that attracts and retains them.

Responsibilities include:

  • Collaborating with Product Owners, Designers and Developers to create intuitive, user-friendly software
  • Understanding user and business needs, competitor products and industry trends
  • Mentor and guide others and work to continuously improve the research process
  • Understand product specifications and user psychology
  • Conduct concept and usability testing and gather feedback
  • Create personas through user research and data
  • Define the right interaction model and evaluate its success
  • Develop wireframes and prototypes around customer needs
  • Use analytics and other data points to drive evidence-based design and development
  • Find creative ways to solve UX problems (e.g. usability, findability)
  • Work with UI designers to implement intuitive, effective designs
  • Communicate design ideas and prototypes to developers

Requirements

  • Proven experience as a UX researcher / designer or similar role
  • Strong portfolio of UX developments
  • Familiarity with interaction design and information architecture
  • Proficient in design and prototyping software (e.g. Figma, Balsamiq)
  • Problem-solving aptitude
  • Analytical mind with a business acumen
  • Excellent communication skills
  • UX qualifications desirable

LineTen is building a global, data-driven parcel delivery network. We connect a growing list of delivery providers to a likewise growing list of retailers to increase route density for delivery providers and shipping options for retailers and their customers. Due to continued demand, we are seeking to double in size over the next 12 months to 140 employees, creating excellent career opportunities for all who join us.

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