The Knot Worldwide

UX Researcher

Location:
🇺🇸
Austin, TX
Posted on:
January 8, 2021

WHAT WE DO MATTERS:

Here at The Knot Worldwide, we believe in doing work that matters. In 16 countries around the world, our leading family of brands (The Knot, WeddingWire, Bodas, Hitched, The Bash, The Bump, and more) inspire, inform, and celebrate our communities as they move through life’s milestones. Our couples and business partners depend on us. They're all in. So are we.

ABOUT THE ROLE AND OUR TEAM:

We are seeking an experienced and impassioned UX Researcher to help us transform wedding planning into a delightful journey while helping couples get the hard work done with confidence.

As a seasoned academic researcher your methodologies will ensure that The Knot stays #1 in Weddings by bringing your passion for user research, entrepreneurial spirit, and creative problem solving to our team. Our core Products need a strong advocate for expanding upon metrics and best practices. You’ll work closely with exceptional product managers and designers to help create desirable solutions to real user needs. Done well, this individual will impact a growing practice and refine existing methodologies.

RESPONSIBILITIES:

  • Collaborate with product teams to understand product objectives, identify research questions, and translate those to in person and remote usability studies, user interviews, and surveys.
  • Design and execute studies that uncover user behavior and attitudes, using the right methodology and measurement techniques.
  • Analyze, interpret, and socialize research insights that shape our product strategy.
  • Be a thought leader in user research and help educate the product team on research best practices.

SKILLS & EXPERIENCE:

  • A Masters or PHD in Social Science, Neural Science, Human Factors, Cognitive Psychology, or other fields emphasizing human behavior; will also consider other related fields.
  • 4+ years experience designing and executing qualitative and quantitative research plans across methods in the consumer product space.
  • Experience answering meaningful and impactful consumer product questions using research and advanced measurement techniques.
  • Experience managing projects involving cross-functional teams.
  • Detail oriented and self motivated to work independently on a variety of tasks.
  • Excellent interpersonal, communication, and collaboration skills with a knack for storytelling.
  • Willingness to roll up your sleeves and perform a wide variety of research-related tasks, including recruiting participants when necessary.

At The Knot Worldwide, we believe you are more than a resume and invite you to go for it, take the leap of faith, and apply for this job if it sparks your passion to join TKWW and make a difference!

WHAT WE LOVE ABOUT YOU:

  • You Dream Big. You iterate and experiment to drive innovation.
  • You Love Our Users. You keep our global community at the center of everything you do.
  • You Do the Right Thing. You strengthen your team through respect, fairness, and inclusion.
  • You Hustle Every Day. You favor urgency and own your outcomes.
  • You Win Together. People are at the heart of our success and you play as a team.

WHAT YOU LOVE ABOUT US:

The Knot Worldwide offers a unique employee experience and we are deeply proud of our award-winning culture. We offer a full benefits package including options for medical, dental and vision insurance and a 401k with company match. From flexible vacation and generous parental leave benefits to promoting wellness and giving back to our community, we believe in happiness above all else—in and out of the office.

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