At Moveworks, we are redefining how enterprise users get work done with Natural Language Understanding technologies, and our User Experience team is committed to deliver a magical product experience. As a key member of the UX team, you will be the “doctor” of our product - doing regular check-ups to see if the experience is healthy, and can precisely articulate what are the top issues that need to be improved to drive product impact. You are someone who have strong attention to detail, and knows all the right scientific methodologies -- however, what really motivates you is when insights turn into product changes. You are not afraid to break out of conventional methods to innovate steadily. You know how to build effectively internal relationships to influence cross-functional teams, and balance out short term and long term research mandates to drive critical product impact.
If you thrive in a fast-paced environment, and are eager to make an impact in an early-stage startup, we want to talk to you.
Who we are:
Moveworks is redefining how companies support their employees with an AI platform that resolves their problems at work — instantly and autonomously. Included on the prestigious Forbes AI 50 list and named a leader in The Forrester New Wave, Moveworks uses advanced natural language understanding (NLU) to resolve support issues, straight on collaboration hubs like Slack and Microsoft Teams.
We're doing this for IT today, and for the entire enterprise in the near future. This is a unique chance to join the team at an early stage as a key player in our growth strategy. If that sounds like fun, we can’t wait to start this journey together.
What you’ll do: