Wrike

UX Researcher

Company:
Wrike
Location:
🇨🇿
Prague
Posted on:
February 15, 2021

What will you do?

  • Proactively planning and executing customer research throughout the design and development lifecycle, from early strategic direction through post-release validation.
  • Employing a wide range of research methods, including generative design research and contextual inquiry, participatory design workshops, interviews, formative and summative usability studies, and quantitative methods, such as surveys and data analytics.
  • Developing relationships across the company to collect existing research and insights to inform your research questions, and collaborate on end-to-end research that looks across the customer journey.
  • Leading empathy and design-thinking workshops with cross-functional teams to ensure that findings and insights are translated into actionable product goals and direction.
  • Sharing customer insights with the broader organization in creative ways to increase customer empathy, including posters, immersion rooms, blog posts, and workshops.

What are we looking for?

  • Significant professional research experience.
  • Strong track record of qualitative and quantitative results impacting product strategy and development.
  • An up-to-date toolkit of research methods and the experience and savvy to know when to be lean and when to be rigorous.
  • Ability to collaborate with a wide set of stakeholders including designers, product managers, and software developers.
  • Ability to execute in a fast-paced, agile environment.
  • Excellent communication skills, with the ability to distill complex ideas to their essence.

Additional skills that will help you stand out

  • Familiarity with Lean UX and Lean Research methodologies.
  • Experience with agile software development.

What can you expect from us?

  • Flexible work schedules
  • 25 days of paid vacation
  • 5 sick days and 2 weeks of 100% salary compensation during illness
  • Free yearly public transportation card
  • 3,500 CZK meal vouchers per month, unlimited snacks and refreshments in the office
  • English and Czech language courses
  • 40,000 CZK personal budget for well-being, education, sports, and healthcare
  • 5,000 CZK extra for new parents
  • Multisport card contribution
  • Company mobile phone plans
  • Contribution to supplementary pension savings


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