SG - Digital

UX Researcher

Company:
SG - Digital
Location:
🇬🇷
Athens
Posted on:
February 19, 2021

About the job

Company Description

Scientific Games Digital
leads the global gaming market, providing innovative software that powers the world’s most successful operators.

We pride ourselves on product innovation and technical excellence and are constantly adding new applications and new functionality to our product suite, used by billions of end users. And, while many other companies have been downsizing, we continue to see growth across our business.

Want to be part of our story?

Job Description

The UX Team within the Product Division (Sportsbook + Platforms) is looking for a UX Researcher to help strengthen the team and support a User-Centred Design process.

You will be working in a fast-paced environment, supporting Product design and development for industry-leading operators. The role will contribute to all parts of the SG Digital product eco-system (Sportsbook / Trading / Account).

As a UX Researcher, you will collaborate with internal stakeholder - Product Managers/Owners, Developers, UX Designers and external stakeholders – key personnel on the operator side.

Key Responsibilities

The UX Researcher thrives to understand user needs and pain points.
This role reports to the Head of UX.

  • Conduct research using a wide variety of quantitative and qualitative methods
  • Conduct remote usability studies
  • Close collaboration with Product stakeholders and UX Designers
  • Delivering presentations to internal and external Stakeholders, clearly articulating the outcome of studies
  • Evangelize the processes and value of user testing

Qualifications

If you are the right candidate for us, you will be able to demonstrate:

  • Bachelor or Master's in Human Factors, Human-Computer Interaction, Experimental Psychology, Cognitive Science, or equivalent
  • 3+ years of professional experience in UX
  • Ability to create documentation that clearly communicates hypothesis, testing methods and outcomes
  • Understanding of web and accessibility standards and best practices
  • A strong team worker
  • Experience of working with Designers, Product Managers, Developers, Business Analysts and participating in cross-functional workshops
  • Excellent communication and presentation skills

Bonus Skills

  • Understanding of the sports betting and gambling industry
  • Web Analytics knowledge
  • Knowledge of remote testing tools (UserZoom)
  • Experience working within an agile development environment

Additional Information

Why would you enjoy working with us at SG Digital?

  • Competitive benefits, an open and supportive environment as well as a modern and exciting workplace
  • The opportunity to interact with global teams on a regular basis and the possibility to switch teams and projects as you and our business continues to develop and grow
  • Tangible and genuine development - at SG Digital, you can take your career where you want it to go!

And if that’s not enough; you will get to enjoy flexible working whilst we provide you with the guidance and development skills you need to progress quickly and enhance your career.

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