Rippling is the first way for businesses to manage their HR & IT — from payroll and benefits, to employee computers and apps — all in one, modern system.
In just 90-seconds, a company can set up (or disable) an employee’s payroll, health insurance, work computer, and third-party apps, like Gmail, Microsoft Office, and Slack. It’s the only platform that truly unifies every employee system, and automates all of the administrative work.
Rippling is headquartered in San Francisco and has raised over $200M from top-tier investors, including Founders Fund, Greenoaks Capital, Coatue Management, Kleiner Perkins, and YCombinator.
About The Role
We’re looking for UX Researchers (various levels) to ensure we are solving the right problems for our customers and building intuitive products--freeing up smart people to work on hard problems for their organizations. To do this, you’ll conduct research across the product development lifecycle, from exploratory through evaluation, to help Rippling teams deeply understand their users. At every step of the way you’ll work closely with cross-functional partners while coaching teams through ongoing engagement with Rippling customers,
You’ll help build a product that our customers trust so they feel confident that mission-critical aspects of their business run without fail for their employees. As a researcher, you’ll need to support quickly moving teams by uncovering problems customers face everyday and by delving into the broader competitive landscape. You’ll distill observations into actionable insights for stakeholders across the organization and craft enduring frameworks to advocate for a best-in-class user experience.
If you’re passionate, insightful, collaborative and ready to dive into complex, business critical problems--we’d love to work with you.
This is a full-time role that is based in SF.
What You'll Do
Nice To Have