University of the Arts London

UX Researcher

Posted on:
February 19, 2021

About the job

Are you passionate about creating the best digital experience possible for UAL’s key audiences? If so, join our team at University of the Arts London (UAL) as a User Experience (UX) Researcher

We are looking for an exceptional professional to join our dynamic central team, working closely with our colleges, students and key university services as well as external contacts.

As UX Researcher you'll use your creative talent and skills in user experience, interaction design and user-centered design principles to support our UX Designer in creating consistent insight driven experiences that engage our users.

As part of the Communication and External Affairs Department, you will be working in partnership with a UX Designer and alongside developers and content editors in the Digital Team to deliver an excellent user experience across our UAL’s core digital channels. Channels managed by the Digital Team includes the UAL website, Portfolio, Graduate Showcase and the staff digital workspace.

You will also be working with closely with the Design Lead (Brand) to ensure that UX improvements continue to build on an existing pattern library and are reflective of our brand values.

Why choose us?

The University is currently recruiting a number of posts within the Digital Team so this is an exciting opportunity to join us as we advance our digital channels.

UAL is #2 in the world for art and design education. We are a vibrant world centre for creativity, bringing together 19,000 students at six colleges with international reputations in art, design, fashion, communication and performing arts.

UAL provides transformative education and world-leading research and enterprise. We are at the centre of public debate for the future of arts, design, fashion and communication and provide an inspirational environment for students, staff and wider communities. We aim to be an equal opportunities employer embracing diversity in all areas of activity.

Your profile

You will be an organised self-starter, enthusiastic and a hard-working team individual with degree or equivalent level of relevant UX experience. You will have worked in a fast paced, digital environment across multiple channels and used Agile working practices.

You will be able to evidence user needs through analytics, user testing and usability analysis and work with team members to design creative solutions.

An excellent communicator you will need to be able to present your findings and recommendations to a wide range of stakeholders.

You’ll be passionate about user experience and putting them at the heart of our digital delivery.

Previous experience of working in a university would be an advantage but is not essential for the right candidate.

In return, UAL offers generous leave, an attractive salary and pension plus a commitment to your continuing personal development and training in an environment that encourages excellence, creativity and diversity. Relocation assistance is available.

Apply Early

Please note that this role may close earlier than the stated closing date if a sufficient number of applications are received. If you wish to apply for this position, you are advised to submit your application as soon as possible.


If you have any queries you may contact

Please reference you found the job on, this helps us get more companies to post here!

When clicking on the button to apply above, you will leave and go to the job application page for that company outside this site. We have no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.

Something off with this posting?

Please report this job to help us maintain the quality of the site. Any feedback is appreciated.

Built by PingPong