At HubSpot our core value is to Solve for the Customer. The UX Research team lives this everyday as we strive to better understand, serve, and delight our customers.
The UX Research team is looking for an experienced researcher to join our Cambridge team. In this role focused on the HubSpot CRM product, you’ll get to explore complex problem spaces and become an expert in how customers address tough challenges like modeling their businesses. This is a fantastic opportunity for a resourceful, energetic team player who wants to architect research strategy and help build a user-centric culture for an important business unit.
Embedded within HubSpot’s product organization you will partner with Design, Product Management, Analytics, and Engineering to uncover deep insights about our users' behaviors and attitudes. You will communicate results and actionable recommendations across the company to influence key decisions and product direction. You'll think big about new areas, test concepts as they are being developed, and evaluate products once they've rolled out.
In This Role You’ll Get To
We Are Looking For People Who Have
We know the confidence gap and imposter syndrome can get in the way of meeting spectacular candidates, so please don’t hesitate to apply — we’d love to hear from you.
HubSpot (NYSE: HUBS) is a leading customer relationship management (CRM) platform that provides software and support to help businesses grow better. We build marketing, sales, service, and website management products that start free and scale to meet our customers’ needs at any stage of growth. We’re also building a company culture that empowers people to do their best work through. If that sounds like something you’d like to be part of, we’d love to hear from you.
You can find out more about our company culture in the HubSpot Culture Code, which has more than 5M views, and learn about our commitment to creating a diverse and inclusive workplace, too. Thanks to the work of every employee globally, HubSpot was named the #4 Best Place to Work on Glassdoor in 2021, and has been recognized for award-winning culture by Great Place to Work, Comparably, Fortune, Entrepreneur, Inc., and more.
Headquartered in Cambridge, Massachusetts, HubSpot was founded in 2006. Today, thousands of employees work across the globe in HubSpot offices and remotely. Visit our careers website to learn more about culture and opportunities at HubSpot.
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