The UX Researcher role is a critical role on the UX team, reporting into the UX Research Lead. This role works in collaboration with the UX research team to utilize UX tools, usability testing and research methods to provide actionable insights that drive experience design. The UX Researcher will work to improve the usability, usefulness, and desirability of digital experiences in collaboration with Product, Marketing and Customer Experience at WEX. The ideal candidate will be naturally curious, well versed in both qualitative and quantitative UX research methods, have deep empathy for the user and feel comfortable communicating with stakeholders at all levels. This role is expected to have the ability to take projects from beginning to end autonomously with guidance as needed. Responsibilities include developing usability test plans and scripts, conducting tests, analysis and reporting of the results to business stakeholders. Extra points for wireframing and prototyping skills.
The ideal candidate for this role would be based in Maine where our corporate headquarters is located, but full-time remote candidates will also be considered.
WEX is an equal opportunity employer committed to diversity and inclusion in the workplace. All
qualified applicants will receive consideration for employment without regard to sex, race, color,
age, national origin, religion, sexual orientation, gender identity, protected veteran status, disability
or other protected status. WEX promotes a drug-free workplace.
Qualified individuals with a disability have the right to request a reasonable accommodation. If you
require a reasonable accommodation as a result of your disability at any point in the job application
process, please submit your request through our Reasonable Accommodation Request Form .
This form is for accommodation requests only and cannot be used to inquire about the status of applications.