Modus Create

UX Researcher

Company:
Modus Create
Location:
🇪🇸
Remote
Posted on:
April 27, 2021

Experience Level: Senior

We're looking for a  User Researcher to join the design team at Modus. Want to solve interesting and challenging problems for our clients? Are you interested in working from home with some of the best talent on the planet? Then keep reading.

Position Objectives

You’ll work to redesign the flagship product for a security management tool. In the first six months, you will have accomplished the following objectives:

Perform exploratory research to uncover user needs

  • Help the client recruit participants by providing screening questionnaires, recruiting emails, and participant instructions.
  • Collaborate with stakeholders to elicit assumptions, research goals, and research questions.
  • Select an appropriate research method given the client’s research goals.
  • Involve clients in analyzing and interpreting research data to produce findings they believe in.
  • Work with the client’s product management team to inform priorities with user research findings.

Perform evaluative research to test new product functionality

  • Help the client recruit participants by providing screening questionnaires, recruiting emails, and participant instructions.
  • Write usability testing plans, including introductory scripts, tasks, and post session questionnaires.
  • Moderate remote usability testing sessions.
  • Involve clients in testing sessions so they see user behavior and pain points first hand.
  • Analyze and present findings. Inform prioritization of UX enhancements with your research.

Perform ongoing usability testing of a design system built in parallel with the product redesign

  • Recruit and schedule participants from the client company.
  • Write usability testing plans, including introductory scripts, tasks, and post session questionnaires.
  • Moderate remote usability testing sessions.
  • Involve the design system team in observing testing sessions.
  • Analyze and present findings. Inform prioritization of design system enhancements with your research.

Who You’ll Work With

You’ll be part of the Modus Create design team. As a consulting company, our designers spend most of their time working on client projects. You’ll get a chance to work with many of them, as well as product managers and engineers from Modus. To make sure no one is working alone on an island, we hold bi-weekly design feedback meetings, where you can get feedback on your work from other Modus designers.

In your day-to-day client work, you will likely interact with the client’s product team as well. Sometimes Modus provides nearly the entire product team, while at other times our teams are blended with the client’s.

You will report to the Director of UX, JD Jones.

Why Modus Create

  • Competitive compensation
  • 100% remote work (could vary according to the client's needs)
  • Travel according to client's needs
  • The chance to work side-by-side with thought leaders in design

Our benefits may vary according to the country you are located in, so please reach out to our recruiter in case you have any questions.

About Modus Create

Modus Create is a digital product agency that accelerates digital transformation. We use high performing small teams, emerging technology, and “new school” product development tools and methods to accelerate business outcomes. We support our clients across four core delivery areas: business and product strategy consulting, customer experience, cloud services, and Agile software delivery.

Driven by a team of world-class talent, we have been recognized by the Inc. 5000 list of fastest growing private companies 5 years in a row, the Washington Business Journal list of Fastest Growing Companies in the Washington, DC area two years in a row, and a top company for remote work by FlexJobs. We’re also an official partner to Atlassian, AWS, Cloudflare, GitHub, InVision, Ionic Framework, and Vue.js!

Based on the model of an open source team, Modites work remotely, and are located across the globe. That’s allowed us to hire the best talent in the world, no matter where they live. Our highly collaborative, autonomous, and effective working environment is fueled by a team unified by a love of continuous learning. Our years of thought leadership including books, whitepapers, blog posts, conference and MeetUp talks, demonstrate our commitment to sharing what we’ve learned.

We encourage every Modus employee to do the same. Our company is a platform for the growth of our employees. Through working with our distributed team of experts on challenging projects, every person that joins the Modus team can expect to continue growing and learning every day. This is your chance to be part of building something great.

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