Who we are:
We’re Tractable - our AI assesses damage and estimates repair costs in real time. This means claims can be settled quicker and livelihoods restored. We’re applying our AI today to tangible problems that affect many thousands of people across the world, and making a difference. Our technology is patented and trained on one of the largest datasets in the industry. On top of that, we’ve got a best in class working culture focused around autonomy, ownership, flexible working and more. In fact, why not check out our reviews on Glassdoor.
Product development @ Tractable
The way we build our product is by putting a team together with all the skills and context it needs to be able to solve problems. This means you will be working alongside product managers, UX designers, software engineers, data scientists and many others to work on a variety of problems in a hugely exciting industry.
What you will be doing:
You will be in charge of UX Research across all of our products and end users, focusing on the Japanese market. Your role is to become a bridge between our product teams based in London and our users in Japan. This means establishing best practices for UX Research by taking our Engagement Managers, Product Managers, and Designers through the process, designing research templates that we can adapt to future projects, and maintaining a repository of user insights.
Here’s a bit more detail about the role:
Skills / experience we’re looking for: