About This Role
BlackRock helps investors build better financial futures. As a fiduciary to investors and a leading provider of financial technology, our clients turn to us for the solutions they need when planning for their most important goals. As of March 31, 2019, the firm managed approximately $6.52 trillion in assets on behalf of investors worldwide. For additional information on BlackRock, please visit www.blackrock.com | Twitter: @blackrock | Blog: www.blackrockblog.com | LinkedIn: www.linkedin.com/company/blackrock.
Senior User Experience Researcher
Are you enthusiastic about user research and taking a human-centered approach to building experiences? Do you a deep curiosity for understanding what makes a user’s experiences feel more intuitive, accessible and delightful? Do you love conducting primary and secondary research and developing creative strategies and approaches to exploring human behavior and motivations? Are you a strong collaborator who enjoys partnering with a team of designers, product managers and engineers to develop new features and design strategies? We want innovators like you to join our Client Experience Platform team and shape the future of digital experiences for clients and colleagues at BlackRock!
As a Senior UX Researcher, You Will
Demonstrate excellence in design research
Help define and drive the future of BlackRock design through human-centered and data informed research.
You can thoughtfully and accurately understand the research questions that partners are looking to tackle. You have deep experience across methods and multi-method studies and understand when and how to apply the accurate methodology, scope research approaches, lead fieldwork, conduct in-context interviews and observations, and communicate insights.
Lead design research engagements with our partners
In this role, you will apply your passion for design, craft, and experimentation to execute research and design strategy processes, mentor hardworking team members, and collaborate with product, business and engineering teams to build innovative experiences across BlackRock’s products.
Convey research insights and complex concepts simply, in human terms
You are a hybrid thinker equally moving from data-informed insights to qualitative approaches. Most importantly, we are looking for a self-starter who is excellent at communicating and partnering closely with many cross-functional teams to execute industry-leading UX Research at BlackRock.
Partner with cross-functional teams
User Experience (UX) is at the forefront of how we build intuitive, innovative, and appealing products that people love. We strive to learn and understand our users’ needs, behaviors, and emotions to yield insights that inform product strategy and guide the design of the experiences we design. We collaborate closely with designers, product managers, software engineers, and many others to seek solutions to complex challenges and craft powerful experiences that highlight our products' unrivaled capabilities and personalities.
Champion UX Research as an inspiring leader in the field
The right candidates will be knowledgeable about product design, enthusiastic about understanding people, curious about the relationship between technology and society, comfortable in a fast-paced organization, excited to collaborate, open-minded about learning new skills and methods, and focused on influencing the future of BlackRock!
Your Experience Includes
To help you stay energized, engaged and inspired, we offer a wide range of benefits including a strong retirement plan, tuition reimbursement, comprehensive healthcare, support for working parents and Flexible Time Off (FTO) so you can relax, recharge and be there for the people you care about.
At BlackRock, we are all connected by one mission: to help more and more people experience financial well-being. Our clients, and the people they serve, are saving for retirement, paying for their children’s educations, buying homes and starting businesses. Their investments also help to strengthen the global economy: support businesses small and large; finance infrastructure projects that connect and power cities; and facilitate innovations that drive progress.
This mission would not be possible without our smartest investment – the one we make in our employees. It’s why we’re dedicated to creating an environment where our colleagues feel welcomed, valued and supported with networks, benefits and development opportunities to help them thrive.
For additional information on BlackRock, please visit careers.blackrock.com | www.blackrock.com/corporate | Instagram: @blackrock | Twitter: @blackrock | LinkedIn: www.linkedin.com/company/blackrock
BlackRock is proud to be an Equal Opportunity and Affirmative Action Employer. We evaluate qualified applicants without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, disability, protected veteran status, and other statuses protected by law.
BlackRock will consider for employment qualified applicants with arrest or conviction records in a manner consistent with the requirements of the law, including any applicable fair chance law.