Vizient

UX Researcher for Discovery Team

Company:
Vizient
Location:
🇺🇸
Irving, TX
Posted on:
December 3, 2020

When you’re the best, we’re the best. We instill an environment where employees feel engaged, satisfied and able to contribute their unique skills and talents. We provide extensive opportunities for personal and professional development, building both employee competence and organizational capability to fuel exceptional performance now and in the future.

Summary:

In this role, you be working with the team to develop agendas and activities for project discovery and framing needs as well as assisting in the facilitation and documentation of those engagements. The Discovery and Framing process utilizes Design Thinking and user-center approaches to understand the problem at hand in order to define the most valuable product. Facilitation skills are critical in this role as the discovery engagements are intended to bring in representatives for all stakeholders and level set the group on the proposed changes.    

Responsibilities:

  • Work with the team to review and develop discovery session content and material.
  • Participate in organizing participants and materials for discovery sessions.
  • Create user interview scripts.
  • Lead user interviews with business owners and stakeholders.
  • Deliver discovery artifacts to the project team at the completion of the sessions.
  • Develop framework/methodologies for research to understand users, customers & stakeholders.
  • Create personas, journey maps, and flow diagrams
  • Conduct concept and usability testing, document results, and create recommendations.

Qualifications:

  • Relevant degree preferred.
  • 2 or more years’ relevant experience required.
  • Knowledge of design thinking concepts, software development, and Agile methodologies.  
  • Possess excellent facilitation skills.

Equal Opportunity Employer:   Females/Minorities/Veterans/Individuals with Disabilities

The Company is committed to equal employment opportunity to all employees and applicants without regard to race, religion, color, gender identity, ethnicity, age, national origin, sexual orientation, disability status, veteran status or any other category protected by applicable law.

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