Google

UX Researcher, Inclusive Design

Company:
Google
Location:
🇺🇸
Mountain View, CA, USA
Posted on:
September 9, 2021

Minimum qualifications:

  • Bachelor's degree in Anthropology, Human-Computer Interaction (HCI), Human Factors, Psychology, Sociology, a related field, or equivalent practical experience.
  • 5 years of experience with research design utilizing various methods (e.g., usability studies, contextual inquiry, surveys, etc.).
  • Product research experience (i.e., usability or generative).

Preferred qualifications:

  • Master's degree or PhD in Human Factors Engineering, Human-Computer Interaction, Psychology, Applied Anthropology, Sociology, or related field.
  • Experience in applied statistics and programming languages commonly used for manipulating data and computational statistics (e.g., SPSS, R, Python, etc.), and with SQL.
  • Experience advocating for inclusion and accessibility.
  • Ability to plan and execute short and long-term research projects addressing complex user problems.
  • Ability to translate research findings into actionable design requirements and articulate tradeoffs among alternative solutions.

About The Job

At Google, we follow a simple but vital premise: "Focus on the user and all else will follow." User Experience Researchers (UXRs) make this possible.

User Experience (UX) is made up of multi-disciplinary teams of Designers, Researchers, Writers, Content Strategists, Program Managers, and Engineers who care deeply about the people who use our products. We play an integral part in gathering insights about product user needs, attitudes, emotions, and behaviors to inspire and inform design. We collaborate closely with each other, engineering, and product management to create industry-leading products that deliver value for our users and Google’s businesses.

As a User Experience Researcher (UXR), you’ll help your team of UXers, product managers, and engineers understand user needs. You’ll play a critical role in creating useful, usable, and delightful products. Working with stakeholders across functions and levels, you'll have impact at all stages of product development. You’ll explore user behaviors and motivations by conducting primary research such as field studies, interviews, diary studies, participatory workshops, ethnography, surveys, usability testing, and logs analysis.

The UXR community at Google is unique and will help you do your best work. You’ll have the opportunity to work with and learn from UXRs across Google through regular meetups, mentor programs, and access to internal research tools.

As a UX researcher embedded in Google’s Hardware Design Studio, you will be working with a growing and dynamic team of researchers (e.g., UX designers, industrial designers, product managers, engineers, etc.) to apply inclusive design practices to re-imagine Google products.

Google's mission is to organize the world's information and make it universally accessible and useful. Our Devices & Services team combines the best of Google AI, Software, and Hardware to create radically helpful experiences for users. We research, design, and develop new technologies and hardware to make our user's interaction with computing faster, seamless, and more powerful. Whether finding new ways to capture and sense the world around us, advancing form factors, or improving interaction methods, the Devices & Services team is making people's lives better through technology.

Responsibilities

  • Lead foundational and co-design research with user populations.
  • Conduct qualitative and quantitative mixed methods research with consumer populations.
  • Define resources, tools, and guidelines for hardware accessibility and inclusion.
  • Lead and participate in design thinking and sprints to help define the problem space and elicit shared understanding of research findings.
  • Lead user-centered design activities (e.g., persona development, journey-mapping, and task-modeling, etc.).

Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Google's EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know by completing our Accommodations for Applicants form .

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