Apex Systems

UX Researcher V

Company:
Apex Systems
Location:
πŸ‡ΊπŸ‡Έ
Fremont, CA
Posted on:
November 1, 2022

Please email a copy of your resume to bhylton@apexsystems.com if you are interested in applying

ONSITE -

Fremont, CA About the team The Infra Data Center team is dedicated to being the leader in developing, building and operating highly reliable, safe, and efficient data centers through high-quality execution and innovation. Infra Research plays an important role in understanding user journeys and product requirements. Our research insights are the foundation for establishing a user-centered product vision and definition in partnership with Engineering, Product Management, and Data Science and other cross-functional partners.

Role responsibilities

- Plan and execute rigorous end-to-end custom primary research using the right methodology (esp. qualitative methods), and partner with Data Science to distil data

-informed UX recommendations.

- Work closely with cross-functional partners (Product Management, Product Design, Engineering) and other researchers in refining research approaches and making insights-based product recommendations.

- Deliver actionable research insights that make our product experiences measurably better.

- Communicate results and illustrate suggestions in compelling and creative ways to a broad and diverse audience, and across organizational boundaries.

Minimum requirements

- Master in Human-Computer Interaction, Psychology, Information Science, Computer Science, Engineering, or Political Science or related fields.

- 3+ yrs of experience conducting qualitative user experience research in a corporate environment, including concept-testing, usability, interviews, diary studies, contextual inquiry/observations, ethnography.

- Experience with remote and in-person research.

- Strong influencing skills with experience conveying research findings and implications to diverse audiences (incl. diverse functions, seniority, and through different research artefacts).

- Impeccable research rigour and ability to deliver polished outputs in speech and writing.

- Analytical, project management, and problem-solving experience.

- Experience with autonomy and independent execution. Ability to see projects through.

Preferred requirements

- Experience working in-house in an at-least a medium-sized company (10k employees).

- Enthusiasm for and experience in working on internal tools and enterprise software.

- Working with backend corporate functions (e.g., Finance, HR, Compliance, IT backend).

- Some experience working in management consulting or other roles that are about analysing and improving organisational setups.

- Ph.D. in an empirical discipline.

Published Description:

EEO EmployerApex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Employee Services Department at employeeservices@apexsystems.com or 844-463-6178.4400 Cox RoadSuite 200Glen Allen, Virginia 23060Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Employee Services Department at employeeservices@apexsystems.com (Do not submit resumes or solicit consultants to this email address). Join our Talent Network! UnitedHealthcare creates and publishes the Transparency in Coverage Machine-Readable Files on behalf of Apex Systems.

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